Latest update: 01/11/2025
TERMS & CONDITIONS
General
Welcome to Crimson Charge Co. — the home of high-performance energy and bold flavor. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions, as well as our privacy, delivery, and refund policies.
Please read these terms carefully before using our website or purchasing our products.
Company Information
Crimson Charge Co. is a registered business specializing in the manufacture and distribution of premium energy drinks designed to boost performance, focus, and endurance.
Our mission is simple: to energize people everywhere — whether you’re working hard, training harder, or living life on the go.
Use of Our Website
- The content on this website is for general information and promotional purposes only.
- We reserve the right to update, modify, or discontinue any product or service at any time without prior notice.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Product Information
We make every effort to ensure product details, pricing, and availability are accurate. However, occasional errors may occur.
In such cases, we reserve the right to correct errors and update or cancel orders if necessary.
Health & Safety
Our energy drinks contain caffeine and other performance-enhancing ingredients.
- Not recommended for children, pregnant or breastfeeding women, or individuals sensitive to caffeine.
- Always consume responsibly and follow the recommended serving guidelines on the packaging.
Intellectual Property
All content, images, logos, and trademarks displayed on this website are the property of Crimson Charge Co (unless otherwise stated) and may not be copied, reproduced, or distributed without written permission.
Placing an order
How to Order
Ordering your favorite energy drinks from
Crimson Charge Co is quick and simple!
Here’s how:
- Browse our products — Choose your favorite flavor or pack size.
- Add to cart — Select the quantity you’d like and click “Add to Cart.”
- Review your order — Double-check your selections before proceeding to checkout.
- Checkout securely — Enter your shipping and billing information, then choose your preferred payment method.
- Confirm your order — Once your payment is processed, you’ll receive a confirmation email with your order details.
Order Confirmation
- After placing your order, you’ll receive an email confirmation with your order number and summary.
- Please check all details carefully. If you notice any errors, contact us immediately at info@crimsonchargeco.com.
Delivery
Overview
At Crimson Charge Co, we’re committed to getting your energy drinks to you as fast and safely as possible. We partner with trusted courier services to ensure your order arrives fresh, secure, and on time — so you can stay powered up and ready to go.
Delivery Areas
We currently deliver across
United States of America.
If you’re unsure whether we deliver to your area, please contact us at
info@crimsonchargeco.com before placing your order.
Processing Time
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed after 6 PM or on weekends/public holidays will be processed on the next working day.
Delivery Time
- Standard Delivery: 3–5 business days
- Express Delivery: 1–2 business days (where available)
Delivery times may vary based on your location, courier delays, or high-demand periods.
Delivery Fees
- Standard delivery is free on orders over $1,000.
- Express delivery rates are calculated at checkout.
- Any applicable delivery fees will be shown before you confirm your order.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email or SMS so you can follow your delivery in real time.
Damaged or Missing Orders
If your order arrives
damaged, incomplete, or missing, please contact our support team within
48 hours of delivery.
Email us at
info@crimsonchargeco.com with your order number and photos (if applicable), and we’ll resolve the issue promptly.
Returns & refunds
Overview
At Crimson Charge Co, we want you to enjoy every sip of your energy drink. If you’re not completely satisfied with your purchase, we’re here to help.
Please read our returns and refunds policy carefully to understand your rights and how we handle returns.
Returns
Due to the nature of our products (consumable goods), we can only accept returns under certain conditions:
- You must contact us within 7 days of receiving your order.
- To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it.
- The item must be returned in its original packaging.
- Proof of purchase (such as an order confirmation or receipt) is required.
We cannot accept returns on opened, partially consumed, or damaged products unless the issue was caused by our error.
Refunds
Once your return is received and inspected, we will send you an email notification confirming whether your refund has been approved or rejected.
- If approved, your refund will be processed within 5–10 business days, and a credit will automatically be applied to your original payment method.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@crimsonchargeco.com with your order number and photos of the product. We’ll replace the item or issue a full refund at no additional cost.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company or bank — it may take some time before your refund is officially posted.
If you’ve done all this and still have not received your refund, please contact us at info@crimsonchargeco.com.
Contact Us
If you have any questions about our Returns & Refunds Policy, reach out to our customer support team at:
📧
info@crimsonchargeco.com
📞
(703) 660-4447
