PRIVACY POLICY

Privacy Policy

At Crimson Charge Co, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order, sign up for updates, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)

b. Non-Personal Information

We also collect data automatically through cookies and analytics tools, such as:

  • Browser type and version
  • Device information
  • Pages visited and time spent on site
  • IP address and location (general region only)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders, promotions, and updates
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Comply with legal and regulatory requirements

We do not sell or rent your personal data to any third parties.

3. Sharing Your Information

We may share your information only with:

  • Trusted service providers (such as payment processors, shipping partners, and email platforms)
  • Legal authorities, if required by law or to protect our rights and customers

All partners we work with are obligated to keep your information secure and use it only for legitimate purposes.

4. Data Security

We use industry-standard encryption, secure servers, and access controls to protect your data.
However, no online transmission is 100% secure, so we cannot guarantee absolute security — but we do everything possible to safeguard it.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences.
You can adjust your browser settings to disable cookies, but some features of our site may not work properly without them.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Withdraw consent to receive marketing emails
  • Request a copy of your stored information

To exercise these rights, contact us at info@crimsonchargeco.com.

7. Retention of Data

We keep your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Please check this page periodically to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
📧 info@crimsonchargeco.com